HomePrivacy Policy

Privacy Policy

Effective Date: 01/12/2024

This Privacy Policy explains how BriGxel Solutions Ltd (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information across all our products, services, and platforms. As the parent company, BriGxel Solutions oversees various brands, including QuickInsights and other upcoming digital products.

We are committed to safeguarding your privacy and ensuring compliance with applicable laws, such as the General Data Protection Regulation (GDPR) and other global data protection standards. This policy applies to all users of our platforms, including individual consumers, enterprise clients, and partners.

Company Information

BriGxel Solutions Ltd is a company registered in the United Kingdom, overseeing various brands and digital services. Our registered office is:

Office Address:
Office 94BG, 182-184 High Street North,
Area 1/1, East Ham,
London, E6 2JA

Contact Information:
Phone: +44 7360 502634
Email: contact@brigxel.com

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • You: Refers to the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing the Service.
  • Company: (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to BriGxel Solutions Ltd.
  • Account: Means a unique account created for You to access services or parts of our platforms.
  • Website: Refers to any website or platform owned and operated by BriGxel Solutions Ltd.
  • Service: Refers to any digital service, website, or application offered by BriGxel Solutions Ltd.
  • Country: Refers to: United Kingdom.
  • Service Provider: Means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
  • Third-party Social Media Service: Refers to any website or social network website through which a User can log in or create an account to use the Service.
  • Personal Data: Any information that relates to an identified or identifiable individual.
  • Cookies: Small files that are placed on Your computer, mobile device, or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Usage Data: Refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • UK GDPR: Refers to the General Data Protection Regulation as retained in UK law.

Collecting and Using Your Personal Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers, and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Use of Your Personal Data

The company may use your personal data for the following purposes when using QuickInsights and other products in the future:

  • To provide and maintain our Service, including monitoring the usage of our Service.
  • To manage your Account: to manage your registration as a user of the Service. The personal data you provide allows you access to different functionalities of the Service available to you as a registered user.
  • For the performance of a contract: to comply with and undertake the purchase contract for the products, items, or services you have purchased or any other contract with us through the Service.
  • To contact you: to contact you by email, phone, SMS, or other forms of electronic communication, such as push notifications through mobile applications, regarding updates or informative communications related to the functionalities, products, or services, including security updates, when necessary or reasonable.
  • To provide you with news, special offers, and general information about other goods, services, or events that we offer that are similar to those you have already purchased or shown interest in, unless you have opted out of receiving such information.
  • To manage your requests: to handle and manage your requests to us.

Sharing Your Personal Information

We may share your personal information in the following situations:

  • With Service Providers: We may share your personal data with third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, web-hosting and server providers, maintenance, marketing providers, professional advisors, and payment systems operators.
  • To Comply with Legal Obligations: We may disclose your personal data to courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise, or defend our legal rights.
  • For Internal Record Keeping: We may process and store your personal data for internal record-keeping and administrative purposes, in line with business operations and compliance requirements.
  • For Data Collection and Processing: We may share your personal data with third parties to collect and process data, such as Google Analytics or other relevant businesses. This may include parties that store data outside the UK, including in the U.S.A.

Data Processing and Transfer

Where we disclose your personal information to third parties, including data processors, we will request or ensure that the third party handles your personal information in accordance with this Privacy Policy. The third-party service providers will only process your personal data according to our instructions, and we require that they comply with applicable data protection laws, including the GDPR in the EU or equivalent laws in other regions.

By providing us with personal information, you consent to the disclosure of your personal information to third parties located outside of the UK, EU, and in countries that may not offer the same level of data protection. We ensure that third parties comply with applicable data protection laws, including the UK Data Protection Act 2018 and the GDPR, where relevant.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Your Rights

If you are a resident of the United Kingdom or the European Union, you have specific rights regarding your personal data under the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and the UK Data Protection Act 2018. These rights include, but are not limited to, the following:

  • The right of access: You have the right to request a copy of the personal data we hold about you.
  • The right to rectification: You can request that we correct any incorrect or incomplete personal information we hold about you.
  • The right to erasure (right to be forgotten): You have the right to request the deletion of your personal data, subject to certain conditions.
  • The right to withdraw consent: If our processing of your personal data is based on consent, you may withdraw that consent at any time.
  • The right to object: You have the right to object to the processing of your personal data if it is based on legitimate interests, including for direct marketing purposes.
  • The right to data portability: You can request that we provide your personal data in a structured, commonly used, and machine-readable format, and you have the right to transfer that data to another data controller without hindrance.
  • The right to restrict processing: You can request that we restrict the processing of your personal data in certain circumstances, such as when the data is inaccurate or processing is unlawful.

If you are located in the European Union, the United Kingdom, or elsewhere, and you wish to exercise any of the rights outlined above, you may contact us at contact@brigxel.com.

Privacy Shield Framework

If you are a resident of the European Union, United Kingdom, or Switzerland, you have the right to obtain confirmation of whether we maintain personal information relating to you in the United States. Upon request, we will provide you with access to your personal information, and you may request corrections, amendments, or deletions of the data we hold about you.

Tracking Technologies and Cookies

BriGxel Solutions Ltd uses cookies and similar tracking technologies to track activity on our Service and store certain information. These tracking technologies may include beacons, tags, and scripts to collect and track information in order to improve and analyze the Service. We may use these technologies to enhance user experience, monitor website performance, and personalize content.

You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, please note that if you do not accept cookies, some features of the Service may not be accessible or function properly.

Children’s Privacy

BriGxel Solutions Ltd does not knowingly collect or solicit personal data from anyone under the age of 13. Our services are intended for users who are at least 13 years old. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us immediately. If we become aware that we have collected personal data from a child under the age of 13 without verification of parental consent, we will take steps to delete such information from our servers.

If we need to rely on consent as a legal basis for processing personal data and your country requires parental consent, we may request consent from your parent or guardian before collecting and processing your data.

Links to Other Websites

Our Service may contain links to external websites or services that are not operated by BriGxel Solutions Ltd. If you click on a third-party link, you will be directed to that third party’s site. We encourage you to review the privacy policy of each website you visit.

BriGxel Solutions Ltd has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. Any changes will be communicated by posting the updated Privacy Policy on this page.

We will notify you via email and/or provide a prominent notice on our Service before the changes take effect. The “Last updated” date at the top of this Privacy Policy will also be updated accordingly.

You are encouraged to review this Privacy Policy periodically for any updates. Changes to the Privacy Policy are effective when they are posted on this page.